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privacy policy

privacy policy

Your privacy is extremely important to Bayut. We are committed to protecting your Personal Data (as that term is defined further below). We want to be transparent with you about how we collect and use your Personal Data in making our website and mobile applications "Platform" available to you and tell you about your privacy rights and how the law protects you.

This Privacy Policy aims to give you information on how Bayut collects and processes your Personal Data through your use of this Platform.

By using the Platform, you agree to the collection, use and transfer of your Personal Data as set out in this Privacy Policy.

Personal data we collect from you

The Personal Data we collect directly from you is outlined in the table below.

Category of Personal DataWhat this means?
Identity DataFirst name, last name, username or similar identifier, profile photo, gender and age.
Contact DataEmail address, physical address and telephone number(s).
Location DataApproximate location if you enable this feature via your device.
Listings DataDetails about your previous and current listings on the Platform, as well as details of other users’ listings that you have viewed.
Partial Payment DataPartial credit card details may be retained on file for payments.
Marketing DataYour preferences in receiving marketing messages from us.
Chat DataDetails of messages exchanged with us or other users.
Call DataRecordings of calls between you and our teams or agents.
Behavioural DataInferred or assumed information about your behavior and interests.
Technical DataData such as IP address, login data, browser details, etc.

How we use your personal data and why?

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your Personal Data for an unrelated purpose, we will update this Privacy Policy.

Who we share your personal data with?

The table below describes who we may share your Personal Data with and why we share it.

RecipientsWhy we share it?
Other users of the PlatformFor transactions or to share personal data in listings.
LendersTo process mortgage-related queries and applications.
Service providersFor platform operations, including affiliates and technology providers.
Professional advisersFor legal, accounting, and other advisory services.
Public authoritiesIf required by law, such as in the event of a police investigation.
Acquirer(s)In the event of a reorganization or sale of our business.

How we keep your data secure?

We have implemented appropriate security measures to prevent your Personal Data from being accidentally lost, altered, or accessed in an unauthorized way. Access to your Personal Data is limited to authorized personnel only.

How long we store your personal data?

We will retain your Personal Data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Your rights in relation to your personal data

You have rights to access, correct, or delete your Personal Data. If you wish to exercise any of these rights, please contact us.

Marketing communications

You can ask us to stop sending you marketing messages at any time by adjusting your preferences in the Platform or following the 'Unsubscribe' link in any marketing emails.

Our policy on minors

This Platform is not intended for minors, and we do not knowingly collect data from minors. If you become aware that a minor has used the Platform, please contact us to remove their data.

Third party links

The Platform may include links to third-party websites. We are not responsible for their privacy practices.

Changes to this privacy policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page.